Insight Explorer

Insights Explorer is an AI-powered text analytics tool that uses your open-ended feedback to identify top themes, create headlines, and generate helpful summaries. This feature can help you understand large text datasets faster than ever, and is a great starting point for analysts working with unstructured feedback data.

Any type of project with open text fields can be used for generating insights. That includes:

• Survey projects
• Imported Data projects
• CX Dashboards
• Engagement
• Lifecycle
• Ad Hoc Employee Research
• Ticket Datasets
• XM Discover projects